This course will teach you how to shape the professional growth of your staff so they can reach their highest career potential and provide tools and strategies for managing performance management, especially when a difficult conversation is needed. This class covers shaping employee development, effective performance management, performance review, and critical coaching skills.

Many new team leaders struggle with wanting to do everything themselves. By learning how to delegate effectively and empower their team, leaders can increase productivity and achieve better results. This class covers the benefits of delegation, assessing barriers to delegation, fostering trust, the delegation process, and evaluating the work and the people involved. 

Effective communication through difficult interactions and feedback is essential for building positive relationships, fostering growth and development, and driving success in the workplace. This class covers how to recognize and manage emotions, how to communicate effectively, and how to provide constructive feedback.

Leading change in the workplace requires specific skills and knowledge to effectively navigate the complexities of organizational change, including influencing and guiding others through transitions. This class includes change theory, managing the change journey, creating a shared vision, overcoming resistance, and building resilience.

Done in conjunction with HR to cover policy

One of the most challenging moments as a manager can be dealing with an underperforming employee, but through effective counseling and corrective action, it’s possible to address the issue, develop an improvement plan, and ultimately turn their performance around. This class covers progressive discipline, a five-step verbal counseling process, and moving from telling to asking.

Setting clear expectations and creating accountability is crucial for achieving success in the workplace, as it helps to build trust, clarify responsibilities, and foster a culture of productivity and excellence. This class covers how to set clear expectations, foster trust, assess work and people, and create a productive work environment.

Increasing your organization’s ability to solve problems in new ways requires developing both your mindset and your innovation skill set. This workshop includes the theory and practice of innovation, hands-on exercises, group collaboration, and active problem-solving to build your capacity to generate ideas, prototype, and test solutions. You’ll walk away with a greater ability to tap into new ways of thinking and the tactical steps to solve the problems facing your organization and community.

Clear writing saves time, reduces confusion, and strengthens credibility, whether you are emailing a coworker, updating leadership, or communicating with customers. This session builds practical skills for writing with clarity and purpose by using plain language, organizing messages effectively, and tailoring tone and detail to your audience. Participants will also learn how to choose the right channel and apply basic email etiquette to improve responsiveness and outcomes. The session includes a brief introduction to using AI to support drafting and editing.

Effective communication is critical for building and maintaining positive relationships at work and achieving desired results across teams and departments. This class includes smart communication, written skills and etiquette, presentations and speaking, and active listening. Using AI for writing can also be included, depending on organizational policies.

Unresolved conflicts in the workplace can lead to strained relationships, decreased morale, and decreased productivity. By developing conflict competence, individuals can learn how to manage conflicts in a way that preserves relationships and promotes a positive work environment. This class covers conflict resolution styles and theories, managing emotions, fostering communication, and problem-solving.

Creative thinking is critical to the success of any organization—without new ideas for how to serve clients or operate your organization, you are likely to fall behind. Too often, we think of creativity as something that artists, musicians, or writers have, but creativity is about how we think, solve problems, and make connections, and like all skills, it can be learned and practiced. This class covers the fundamentals of creative thinking and includes activities and exercises that will help participants build their creative muscles and break their normal patterns of thinking.

Problem-solving skills allow individuals to effectively identify and address challenges and obstacles that may arise in their roles. Critical thinking involves evaluating information and evidence systematically and logically, which can lead to better decision-making. This class includes problem-solving frameworks, decision-making processes, evaluation theories and matrices, and collaboration strategies.

Customer service is a critical component of business success, as satisfied customers are more likely to become loyal and repeat customers, and providing exceptional customer service can be a key differentiator for a company. This class covers understanding customer needs, effective communication, conflict resolution, and continuous learning.

Unlock the power of data to enhance decision-making and problem-solving in this comprehensive class. You’ll explore the fundamentals of data, from understanding its types and importance to mastering methods of collection, organization, and analysis. Topics include identifying qualitative and quantitative data, gathering reliable information ethically, organizing raw data for clarity, and interpreting trends to make informed decisions. Practical examples and discussions on tools for managing data ensure the skills are easy to apply in real-world contexts.

This workshop covers the psychology behind how individuals navigate transitions and adapt to new circumstances. Drawing on theories of change management and human behavior, we will explore the emotional and cognitive processes involved in facing change. Attendees will gain practical strategies to support themselves and others through change, fostering resilience and a positive mindset in both personal and professional contexts. Learn how to transform the challenges of change into opportunities for growth and development.

This interactive workshop invites participants on a guided journey to uncover their sense of purpose at work and beyond. This session explores how to align personal passions, natural strengths, and professional roles to create a more fulfilling and meaningful work experience. Participants will walk away with clarity, practical tools, and a renewed connection to what drives them.

Today’s workplace often consists of employees from multiple generations, each with their unique values, communication styles, and work preferences. Learning how to work with members of every generation will improve team effectiveness, productivity, and retention. Topics covered include understanding generational differences, communication styles, leadership styles, and building a culture of respect.

Time, email, and meeting management skills are critical for effectively managing workload and tasks, both for yourself and when getting work done through and with others. Effectively managing your daily schedule and tasks increases productivity and reduces stress. This class covers email management, time management, and meeting effectiveness.

This session helps participants navigate high-stakes conversations with greater confidence and clarity. It explores how to prepare for important conversations, manage your emotions, and respond thoughtfully when tensions rise. Participants will learn strategies to stay focused, speak persuasively without creating defensiveness, and work toward shared understanding and resolution. Whether in the workplace or beyond, these tools help turn difficult conversations into productive dialogue.

Leaders can exist anywhere within an organization – not just in supervisory or management roles. In this workshop, you’ll be exploring concepts and skills fundamental to effective leadership in today’s workplace, including the importance of relationship building, psychological safety, motivation, feedback, and more. Expect to participate in group discussions, experiential exercises, and skill practice as we draw lessons from your experiences and apply them to your work.

In today’s competitive landscape, a strong personal brand is more than a nice-to-have, it’s a career accelerator. This course empowers working professionals to harness the power of personal branding to grow their careers and build meaningful professional networks. Participants will learn how to define their unique value, craft a compelling narrative, and position themselves as thought leaders in their industry. Whether seeking a promotion, changing industries, or establishing yourself as an expert in your field, this course will give you the tools to elevate your career trajectory and connect with the right people to make it happen.

Today’s employees expect a workplace culture grounded in respect, fairness, and professionalism. This session helps participants build a shared understanding of what shapes workplace culture and explores the individual role each of us plays in strengthening trust, collaboration, and communication at work. Topics include defining workplace culture, identifying behaviors that build (or break) trust, recognizing how unconscious bias can influence decisions, and exploring practical ways to foster a respectful and resilient workplace.

Many professionals feel stretched thin not just by workload, but by the mental and emotional responsibilities they take on each day. This half-day session introduces a practical framework to help participants recognize where their bandwidth is going, release what is not theirs to manage, replenish depleted energy, and realign their time and attention with what matters most. Participants will learn to identify hidden drains on their capacity, quiet unproductive mental noise, and apply small, realistic strategies that improve focus, wellbeing, and sustainability at work and beyond.

Discover how embracing fun and connecting with nature can transform your happiness and productivity in this engaging workshop inspired by The Power of Fun and The Nature Fix. You’ll explore the science behind why true fun and time in natural settings are essential for mental well-being, creativity, and performance. Learn practical strategies to incorporate more play, joy, and outdoor experiences into your daily life to reduce stress, spark innovation, and foster deeper connections.

Every team is made up of people who think, communicate, and approach work differently. This session uses personality assessments such as MBTI, DiSC, or CliftonStrengths to help teams better understand those differences—and use them as a strength rather than a source of frustration. Participants will review their individual results, engage in guided discussions, and explore how to better support and adapt to one another. The focus is on building awareness, strengthening relationships, and creating a more cohesive, effective team.

 *Note: I am not a certified administrator of these assessments, but I work with teams to interpret results and apply them in meaningful ways. Assessment fees are separate from session costs.